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As described on their website, goodreads is the world’s largest site for readers and book recommendations. Their mission is to help people find and share books they love. This popular and respected publication reviewed my book, “When the Headline Is YOU” and wrote; “Ansell presents...
More“I’m so very sorry. I’m doing everything possible to ease your pain and make this right.” When you make a mistake you need to immediately and genuinely apologize. Timing is critical and so is authentic empathy. If you hesitate or deny like Toronto Mayor Rob Ford does, or you come...
MoreThe Philippine Star, using quotes from my book, recently featured an article for its Business Life section entitled, “You’re only as good as your worst quote.” The article sparked a number of comments from readers. Consequently, they published a second article called “What If?...
MoreI recently wrote an article for the British Columbia School Trustees Association, and in it I addressed how spokespeople are often only one sentence away from disaster. Even with the best of intentions, the words that leave your lips can sometimes backfire on us, and a small misstep can ruin a career....
MoreI was interviewed recently by Pablo Fuchs for an article published in CCCA – Canadian Corporate Counsel Association magazine. We covered a variety of topics regarding the challenges of lawyers becoming involved as spokespersons during a time of crisis for their clients. You can read the entire...
MoreSharon Henderson, from Dialogue+, a magazine for retirement residence professionals, focused on a very important media communications topic in a review she did of my book. She referenced the following line in When the Headline Is YOU, “People who talk to the media are only as good as their worst quote”...
MoreI’ve been in Europe this week, Amsterdam, Paris, and London, and while here was called upon by the BBC to offer a few MEDIA TIPS to Rupert Murdoch before he goes before the House of Commons, investigating phone hacking and police bribery charges against Murdoch’s news media company, News...
MoreHere in Paris, as I read the European edition of the Wall Street Journal, Rupert Murdoch’s untamed arrogance regarding the phone hacking of thirteen year old murder victim Milly Dowler comes through loud and clear in his quotes.
MoreI’m in London, England, experiencing firsthand the Rupert Murdoch scandal regarding the phone hacking of the murdered thirteen year old British girl, Milly Dowler. When journalists and editors anywhere break the law to generate news it has animpact on everyone around the world. You can read details...
MoreJohn O’Dwyer of O’Dwyer’s Inside News of Public Relations & Marketing Communications in NYC reviewed my book, When the Headline Is YOU, and added his own unique twist to it. You will need the following ID and Password (good only for July 2011) to read John’s book review - ID:...
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